Billing and Account Support
Welcome to the NYSE Market Data Billing Customer Service web site. This site was designed to facilitate NYSE, subscriber, and vendor communications involving customer account changes and discrepancies. To get started, please choose from the categories below:

Account Information Changes

Account Profile Change
Make changes to your Company Name, Contact Info, Address, Etc.

Account Cancellation
Notify the NYSE of a vendor-provided service that has been cancelled or no longer exists

Purchase Order Payment Request
Request a P. O. number be included on your NYSE invoice

For NYSE Accounts:

Account Split/Consolidation
Transfer inventory and devices between NYSE accounts

Third Party/Soft Dollar Billing
Activate or cancel Third Party or Soft Dollar Billing arrangements

Billing Issues

Invoice/Billing Discrepancies
The dollar amount or inventory quantities amount billed are incorrect  

Account Balance / Payment Status / Invoice Reprint
Please email: [email protected]

For NYSE Accounts:

Balance Transfers
Transfer dollar amount adjustments between two existing NYSE accounts  

Refund Request
For accounts with no inventory and an outstanding credit balance  

Electronic Invoices
Register to receive your invoices electronically via our online Invoice Viewer